Why we do what we do
Acacia Insurance is an independent risk management firm based in Boston and licensed throughout the United States.
On the surface, we are dedicated to making the unexpected uneventful for our clients. Underneath, we are optimists driven by curiosity, passion, and an addiction to problem-solving.
We treat each of our clients the way we would want to be treated by a professional service firm…as individuals. Our personal attention to service means you will never be just another policy, number, or transaction.
We use our experience and knowledge to shape the guidance we offer. Our history translates to better fixes for unique situations.
What we do
We ask questions. We identify problems. Then, we solve.
Most people aren’t average. In fact, most of us strive to be better than average. If that’s you, why are you settling for average, cookie-cutter insurance that is sold, rather than tailored, to you?
We know that your family, home, business, and financial affairs aren’t average. Our one-on-one service includes:
Personal insurance services such as our unique Acacia Insurance Tune-up, a four-step systematic process for eliminating gaps & inconsistencies, reducing premium, and improving coverage.
Commercial insurance for businesses requiring a deep analysis of their exposures and appropriate risk management solutions.
Specialty insurance such as wine insurance, personal collections, watercraft, and collector (or high value) vehicles.
Excess and Umbrella Insurance for families and businesses.
Financial Planning including Retirement Savings and Retirement Income Planning, 401(k) plans, employer and group benefit programs.
How we do it
By making the unexpected uneventful.
We believe that honest, intelligent answers are the best way to earn your business. That’s why the heart of our agency is, and always will be, our commitment to exceptional customer service.
“We were put at ease to know we were in a good place and optimistic that Acacia Insurance could get us to a better place. The services provided are individualized. The meetings held are personalized and explained in detail and to our understanding. We felt as though we were part of our own team and very involved in decisions made. We were able to ask questions and plenty of time was allotted to clarify anything confusing. Best of all, upon leaving we felt we had a solid plan in place for the immediate future that was attainable and realistic”
Both personal and commercial clients of Acacia Insurance benefit from our depth and breadth of knowledge. We craft precise solutions for everyone from families to firms with uniquely complex insurance requirements.
Over his 30+ years in the insurance industry, Adam has helped grow the agency from a small personal lines shop to a boutique brokerage with a focus on high-net-worth personal lines and middle-market commercial clients. Adam is proud of the team we’ve assembled here at Acacia Insurance, and loves how they truly embody our core belief: make the unexpected uneventful.
A philosophy major as an insurance agency owner seems, at best, incongruous. While Kant and Hegel haven’t proved too useful in Adam’s insurance career, the passion for logic that he discovered at Gettysburg College has benefited his ability to diagnose, and solve, issues in his clients’ complex insurance portfolios.
Adam loves a challenge and brings the same passion to helping clients as he did when winning the Boston Marathon (1995, Quad division in a time of 2:02:57) and a national championship with his wheelchair rugby team. Speaking of passion, Adam has a minor obsession with photography (you might find a photo or two of his lurking around our website) and frequently uses it as an excuse to travel with his daughter, Ash.
“One of the best parts of my job is answering questions.” Dan believes that everyone has a valuable perspective and different level of interest in their insurance & financial portfolios. Every client’s question is a window to a unique challenge.
Before joining Acacia Insurance as partner and creating the Acacia Insurance Tune-up in 2008, Dan held the positions of Senior Director of Retirement Income Services at Fidelity and Retirement Plan Manager at MFS Investment Management. Prior to those roles, Dan honed his problem solving skills working in the bicycle business for a decade, crossing the Atlantic on a 32’ junk rigged schooner, and working as a professional sailboat captain.
When Dan isn’t helping people figure out what insurance they have, why they need it, or how to make it more efficient, he can be found debating retirement and investment strategies with his financial team. He also enjoys mountain biking, snowboarding, power-kiting and family vacations.
Dan has the luxury of being in business with one of his best friends, philosophy major Adam Ellis. Dan majored in Russian Literature at UVA and graduated cum laude from Babson’s MBA program.
How it all started
Established in 1988, by Edward A. Ellis, our agency has a long, proud pedigree of experience. Together, Adam Ellis and Dan Frankel have transformed Edward’s one-man venture into a distinctive regional insurance agency with an unsurpassed focus on customer service and a consultative approach to each and every customer.
What's in a name?
“Why Acacia?” Well, as it turns out, the Acacia tree is part of a harmonious, symbiotic ecosystem; a mutually beneficial community in every way. As the tree houses and feeds colonies of insects that live in its hollow thorns, the residents reciprocate by protecting their host from threats, swarming the intruders when they feel vibrations through the tree.
It’s more than just a relationship; it’s a true partnership. And we invite you to experience that same level of trust, security, and confidence at Acacia Insurance.
Exceptional Service. Intelligent Insurance.
It is how we approach every aspect of our business. Customer service first, and intelligent insurance solutions. Custom-tailored insurance to your unique needs. Our personal attention to service means you will never be just another policy, number, or transaction.
Don’t just take our word for it, read some of the things that our customers have to say.
They are a delight to work with
For a number of years my wife and I have looked to Acacia Insurance to help us with our insurance needs. Dan and Adam are extremely knowledgeable and helpful, and they are a delight to work with. Insurance can be like buying a mattress—you don’t really know what’s inside, but with their guidance we feel we are getting everything we need at a fair price and not paying for anything we don’t need. If you ever have to make a claim, you want full value from your insurance and you want someone you can trust to get the right policy; that’s where Dan and Adam come in.